Refund given with a 48-hour notice – anything after 48 hours is non refundable., but within certain circumstances a credit will be given.
Anyone canceling within the 48-hour period will be a 3% surcharge Group Purchased Bookings: When Booking 10 tickets or more – if booking is with a Credit Card there will be a 3% Surcharge. If Booking is paid via ETransfer or by mailed Cheque, there is no Surcharge. If Booking for Both Shows of the Season and the number of Tickets exceeds 16 Ticket’s, there will be a 3% Surcharge. If a 2 Show Booking is paid via ETransfer or by mailed Cheque, there is no Surcharge.
Reservations can be held without payment for up to 14 Business Days prior to the booked Show Date. If the show is near sell out, Box Office will contact Patron to confirm whether to continue to hold booking or release tickets.